terms

UPDATED Terms of service & USE

UNDERSTANDING

A brief BREAKDOWN

Last Updated 03/05/2020

Thank you for taking the time to read our short and easy service policy. 

The content of this site, adls.co.uk (the “website”), is available to users on the following terms below, whichever way you access the site. Any information or instruction on this website page adls.co.uk/terms-of-service or elsewhere on this website or email form part of the terms of service, conditions and your agreed understanding of the terms.

“Us”, “We”, “Our” “Admin” shall mean ADLS Services, ADLS, also known as ADLS Arabic.

“User” “Client” “Student” shall mean the person or company who purchases a service.

“Service” shall mean tuition, lessons, sessions, courses, examiner hire, document translation or other service mentioned on the site pertaining to the Arabic language and any ADLS Arabic offers.

The site is the property of ADLS Services. ADLS Services reserves the right to amend or modify the content of this website or terms, without notice. 

Registration & Purchase

Your Registration, Booking and/or Purchase of any service from this site or ADLS Services is your acceptance to enter into an understanding of our terms herein. An application or enquiry by itself, without confirmation of registration, lesson and/or payment shall not form the same understanding. 

Your Responsibilities

You agree to:

– provide us with the full and right information for us to deal with your request/booking.

– abide by our terms and updates. You shall be made aware of any updates via email where necessary. 

– respect that the trainer/tutor is engaged to educate and not to complete work on your behalf. 

– tuition being an aid to support learning and that it is not a guarantee of any expectation or high grade. Success is a combination of a number of factors such as motivation, homework, hard work, the right amount of lessons and regular attendance.

– abide by the seven (7) hours notice for non-attendance and refunds and seven (7) days notice for permanent cancellations.

Payment Dates

Lesson payments are due on or by the first of each month for monthly advanced paying clients and a day before the lesson, or on the day, for Pay As You Go daily/weekly clients. 

Document translation and examiner hire fees shall be invoiced separately

Pricing Tiers

Payments are made either as:

  1. Discounted advanced monthly payments.
  2. Reduced advanced monthly payments.
  3. Pay As You Go – pay by the day/week. 
  4. Delayed Pay As You Go – for a deferred payment (schools, councils and the like).

See pricing page or contact us for more information.

Non-Attendance

You should give written email notice of at least 7 hours before the lesson is due of any potential absence, lesson day cancellation or if you shall be missing for a lesson for any reason. Non-attendance at classes, lessons or sessions does not entitle an automatic refund, rollover, extra tuition or transfer. 

Refunds

There shall be a full refund of the whole amount paid if the client changes their mind before starting or receiving a service, on receipt of a cancellation email, at least 7 hours prior to the service due time. 

There shall be a full refund if a client decides before starting a monthly cycle/course of lessons that they wish to cancel, on receipt of a cancellation email, at least 7 hours prior to the service due time. 

There shall be an automatic refund entitlement for the full amount paid if we are unable to commence your lesson/s or the service requested.

Permanent Cancellations 

It does not usually happen but; you may cancel by giving us 7 days written notice by email. It will not be sufficient to inform the tutor that you are stopping or cancelling lessons. There are no administrative charges for cancelling, where the required notice is given.

Copyright Notice © 2020

ADLS Services. All rights Reserved. The ADLS branded designs, logo and images appearing on this website, including the text, are the exclusive property of ADLS Services and are protected under copyright laws. ‘ADLS’ logos are trademarks of ADLS Services. All other trademarks, resources and images shown on this website are the property of their respective owners. All non-ADLS Arabic images and resources are used for educational purposes only. 

Privacy Policy & Cookies

You should locate and read any website GDPR/Cookie and Privacy notification, relating to this site. This is usually found at the bottom of the website or as a banner when you enter the site.

DISCLAIMER & LIMITATION OF LIABILITY

The information on this site has been included in good faith but it is for general information and should be used as a general guide. It should not be relied upon for any specific purpose unless and except you have written confirmation of such purpose, in an email from us to you directly.

We have used all reasonable endeavours to ensure the accuracy and completeness of the information on the site, however, we cannot accept responsibility for any loss or damage which may arise from the use of the information provided.

We do not approve or endorse any information contained in external websites that we link to and accept no liability in connection with their services or information.

We may change these terms if necessary and without notice at any time so seek confirmation when contacting us, on any matter, terms or offer, you see advertised on the site. You should also refer to any email communication we have sent you which may update or elaborate any information or condition on this site or terms page.

Other

For further information about our services, terms and conditions whether relating to consultancy, examiner hire, tuition, speaking engagements or document translation, please contact us via email. 

 

Kind regards

ADLS Services team